Gentle Braces Website Privacy Policy
Effective Date: October 8, 2026
Gentle Braces respects your privacy. This Privacy Policy explains how we collect, use, and protect information through our website and related online communications.
Information We Collect
We may collect information you voluntarily provide when you contact us, request a consultation, complete an online form, or sign up for communications. This may include:
- Your name, email address, and telephone number.
- Appointment preferences and information about your inquiry.
- Information you provide as a parent or guardian on behalf of a patient.
- Your communication preferences and consent records.
Our website and its service providers may also collect technical information, such as your IP address, browser type, device information, pages visited, and visit timestamps.
Please avoid submitting sensitive medical information, Social Security numbers, or payment card details through general website forms. Contact our office for an appropriate way to provide sensitive information.
How We Use Information
We use information to:
-Respond to questions and consultation requests.
-Schedule and manage appointments.
-Communicate about requested services.
-Send communications you have agreed to receive.
-Operate, maintain, and improve our website.
-Protect against misuse and meet applicable legal obligations.
How We Share Information
Gentle Braces does not sell personal information.
We may share information with service providers that help us operate our website, manage appointment requests, and deliver communications. These providers may use information only as permitted by their agreements with us and applicable law.
We may also disclose information when required by law or when necessary to protect our patients, practice, or legal rights.
Cookies and Website Technologies
Our website uses cookies and similar technologies to support website functionality and understand how visitors use the site.
We use Meta Pixel, provided by Meta Platforms, Inc., to measure advertising performance and support relevant advertising on Facebook and Instagram. This technology may collect information such as your IP address, browser and device details, pages visited, and interactions with our website, and transmit that information to Meta.
Meta processes this information according to its Privacy Policy, available at 
https://www.facebook.com/privacy/policy/.
You can manage cookies through your browser settings and advertising preferences through your Meta account. Blocking cookies may affect website functionality, and browser settings may not control every tracking technology.
Text Messages
If you opt in to receive text messages from Gentle Braces, we may send messages within the scope of your consent, such as appointment reminders, scheduling updates, and, if separately authorized, promotional communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You may also contact our office for help. Consent to promotional messages is not a condition of receiving treatment.
We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. We may share this information with service providers only as needed to deliver our text messaging services.
Patient Health Information
This website policy does not replace our HIPAA Notice of Privacy Practices. That separate notice explains how we may use and disclose protected health information and describes your rights regarding that information. Please contact our office to request a copy.
Information Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect information. However, no online transmission or storage method is completely secure.
We retain information as needed for the purposes described in this policy, applicable recordkeeping requirements, and legitimate business needs.
Your Choices
You may contact us to request access to or correction of information you submitted through our website, withdraw optional communication consent, or request deletion where applicable. Some information must be retained to meet legal or recordkeeping obligations.
Children’s Privacy
Our website is intended for adults, including parents and guardians seeking orthodontic care for children. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If you believe a child has submitted information without appropriate parental involvement, please contact us.
Links to Other Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before submitting information.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The effective date above will identify the latest version.
Contact Us
For questions about this policy or a privacy request, contact:
Gentle Braces
Phone: 305-932-4222
Email: Info@GentleBracesAventura.com
Address: 19018 NE 29th Ave, Aventura FL 33180
